Privacy Policy

Last Updated: 1/7/2024

Welcome to BioHat Systems. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or engage in transactions with us. By accessing and using our services, you consent to the practices described in this Privacy Policy.

1. Information Collection

We may collect the following types of personal information:

Contact Information: Name, address, phone number, email address.
Payment Information: Credit card details, and payment history.
Account Information: Username, password, purchase history.
Usage Information: IP address, device type, browser type, pages visited, time spent on our website.

2. Use of Information

We use your personal information for the following purposes:

Processing Orders: Fulfilling your orders, processing payments, and delivering products.
Customer Support: Addressing your inquiries, providing assistance, and resolving issues.
Marketing Communication: Sending promotional offers, newsletters, and updates with your consent.
Analytics: Improving our website, understanding user preferences, and enhancing user experience.
Legal Compliance: Complying with legal obligations and responding to lawful requests.

3. Data Security

We take appropriate measures to protect your personal information:

Secure Connections: We use encrypted connections to ensure the security of your data.
Access Control: Only authorized personnel have access to your information.
Data Minimization: We collect and retain only necessary information.
Third-Party Security: We work with trusted partners who adhere to strong security practices.

4. Sharing of Information

We may share your information with:

Service Providers: Third-party partners who help us operate our website and services.
Legal Authorities: In response to lawful requests or to comply with legal obligations.
Business Transfers: If we undergo a merger, acquisition, or sale of assets.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Cookies: These are small text files that are stored on your device.
Analytics: We use cookies to analyze website usage and improve our services.
Marketing: Cookies may be used to deliver targeted ads.

6. Your Choices

You have the following rights over your personal information:

Access: You can request access to the personal information we hold about you.
Correction: You can correct any inaccuracies in your personal information.
Deletion: You can request the deletion of your personal information, subject to legal requirements.
Opt-Out: You can opt out of marketing communications at any time.

7. Children’s Privacy

Our services are not intended for children under the age of [13/16]. We do not knowingly collect personal information from children.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective when posted on our website.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at support@biohatsystems.com.

Thank you for trusting BioHat Systems with your privacy.